Like I said, nastiness. Awesome customer service skills--can see you went far, lol.I’m some guy on the internet, I never said you should be “punished”, I just don’t believe you and have no reason to care beyond that 🤷♂️
I did customer service long enough to know that everyone has a story about how much they babied their devices, and the vast majority are just liars trying to protect themselves or scam you.
There is no way holding the device bent it. It either was bent from the factory with the defect that Apple stated, or you bent it at some point without realizing it. Either way it’s not my problem years after the fact.