iphone upgrade program

I upgrade yearly at launch like most folks do with iUP I assume? Well I literally just got this weird email... "iPhone Upgrade Program We never received your iPhone. Order Number: W1304****** Because you didn’t trade in your iPhone, we are unable to complete the trade-in process. The associated...

So while looking through the terms and conditions on the iPhone Upgrade program, I discovered it says something interesting - Applicable taxes and fees will be included in your Installment Loan if you purchase at an Apple Store I've always done the upgrade program by pre-ordering at the moment...

Hey friends! I know there are several of us in this boat. If you got the 14 Pro Max on launch day last year, our 13th payment will actually hit this Friday - so before you get the new iPhone and cancelling it. With the new iPhone, you order it on Friday, it arrives the following Friday, and...

Hello everyone, this is my first post I would like to know what you guys really think about the iPhone Upgrade Program. I see that the iPhone 14 starts at $39.50 so most likely the 15 will start at the same price but I would like to know on the credit card statement will it say Apple - $39.50 or...

I selected the "pick up in store" delivery option for the iPhone Upgrade Program. I was hoping to mail the phone in, because the new phone is Christmas gift, but it seems like I have to surrender the current iPhone when I pick up the new iPhone. Is that accurate or do I have the option to mail...

Has anyone this year done in-store pick-up on the iPhone upgrade program and returned their old device on the spot? Usually, they send a prepaid box that you mail back and they do all the checks to make sure it's not damaged, close the old loan and start a new loan for the new phone. I just...

IUP is an absolute cluster**** from Apple. No one at Apple even seems to know what the damn program is. But anyways, if you were one of the many people that tried using your Apple Card this morning for the pre-order, and weren't able to, you can get your payment method changed back to an Apple...

Hi, So I'm on the IUP (iPhone Upgrade Program) and setup my order for a Gold iPhone 13 Pro Max, since I found all the iPhone Pro colors underwhelming this year, and Gold is the only color I had never bought. But now I'm starting to get second thoughts, and maybe wanna change to either blue or...

Hi everyone!! So unpaid off my iPhone 12 Pro’s iPhone Upgrade Program Loan since it’s being traded off into the fam. This leaves me with a XS Max that I’m hoping to trade in and lower my monthly loan payments. Does anyone know if this is possible? During the iPhone Upgrade Program sign up it...

So now that non-essential stored will be able to fully open from the 2nd of Dec, anyone had any update on the iPhone Upgrade Programme? Here is what I fully expect to happen: Apple Store app won't allow us to reserve until (at least) 2nd Dec. We will not get priority like they previously...

I pre-ordered the 12 pro on the Citizens yearly upgrade program. Before the pre-order I prequalified and everything to make the process quick on preorder day. Well, I ended up returning that phone to get the 12 Pro Max. Refund was processed, loan was cancelled, apple app showing I'm once again...

Good morning, General question that I tried searching the answer to but can't seem to find, hopefully someone with experience can chime in. I'm on the iUP with my 11 Pro and will be ordering the 12 Pro Max and am considering in store pickup. When you do that while on iUP, do you have to hand...

After having to make an extra payment in order to hit 12 payments to get trade om my iPhone X for the iPhone 11 Pro Max, and now facing the prospect of trading in my iPhone 11 Pro Max after 14 payments, I am considering paying off my iPhone 11 Pro Max and selling it elsewhere (ideally for cash...

I'm new to the iPhone Upgrade Program this year. When I signed up for the Upgrade Program it asked for a credit credit so I gave any card in my wallet. I thought I would be able to use Apple Pay for that but didn't see any options. Anyways going forward I would like to put the monthly charges...

OK, so this is a question for those that REALLY understand the IUP in the US. I hope I can get a clear answer, so thanks in advance! So, my situation is this: I want to sign up for the IUP for the first time, but I want to activate and use my iPhone on my work's Verizon account. (I am the...

I'm planning to upgrade to the 11 Pro Max, but I'd like to sell my father in law my XS Max. Is there a good way to do this? The best I have been able to think of is to not return the phone and pay off the balance of last years loan...

I'm on the iPhone Upgrade Program and got an XS Max on launch day. I found the phone to be too large for me and decided to return it and get an XS instead. I returned the XS Max to my local Apple Store, I got an email from Citizens One that confirmed my loan was cancelled and my credit card...

Hey everybody, I’ve got a weird but interesting question. Would an iUP iPhone be activated outside the US? Has anybody actually tried it? Regarding the unlock status AFTER activation, there’s no doubt as I’ve traveled with my iPhone internationally a lot. But we know that these iPhones are...

Hello all, I’m having this problem. When I check my upgrade eligibility with iPhone Upgrade Program I use Apple store app and I enter the serial number of the iPhone and the last 4 digits of the IMEI I get this message. Is anyone experiencing or has experienced this problem ?

Hi All, I’m trying to switch carriers and sign up for the iPhone Upgrade Program through the Apple Store online but running into walls. It looks like if I want to reserve an iPhone for pickup at the Apple Store, it asks me for existing account information but doesn’t let me sign up for a new...