no backup

Hi everyone, I have been trying to backup my Iphone since I need to send it to repair of overheating issue. My Iphone is 12 Promax, 256GB, using iOS 16.1.1. My used storage is around 180GB. However, I tried for weeks (from iOS 15.7 version till now) by all methods I know but I can't get it back...

Transferred hundreds of folders to iCloud a month ago but all the folders are EMPTY. No documents in the folders on iCloud & no documents on computer! All gone! No I didn’t delete them. Am a reasonably proficient Mac user. Apple support suggested they haven’t finished uploading yet but it’s...

I am running 10.9.5 on this iMac 27" so that I can keep running my old Photoshop and Illustrator fully paid version and not pay Adobe every month for the rest of my life. I had piece of mind that all my files were getting backed up on the time machine. But today, for the first time I made...

Recently, I reset my iPhone (7, iOS 11.2.1) to factory settings, like I always do when the Documents & Data size starts getting crazy. As usual, I made a backup before reformatting my device. However, my backup disappeared. It is not on iTunes, or anywhere in my laptop. In case, for some reason...

Hello! I'm a huge idiot and a newbie to Mac products (A longtime user of Windows here) but I need help since I accidentally shut down my MacBook Pro while it was updating to MacOS Sierra!! HUHUHU After shutting it down, I noticed everything was normal until I logged in and booted up normally...