refund

Hi everyone, On December 5, 2022 I purchased a base model MacBook Pro 14 from the Japanese Apple Refurbished Store for 224,800 JPY. On January 17, 2023 Apple unveiled the new MacBook Pro with the M2 Pro/Max chips... (side note: ...with a price increase of 14,000 JPY or approx. 100 USD compared...

Hello. I desire for some advice on wether or not having an exchange for my newly purchased iPhone 14 Pro Max is worth it. I noticed a small minuscule scratch on the bottom left curve of the body. I’m not sure if it was there before I received it in-person at an Apple store or I had done it...

Hi, I want to buy an iPhone in London, UK. I am not a EU citizen and I don't live in UK (I just travel for work). Is the 20% tax refund still applicable? It's unclear if this https://www.apple.com/uk/shop/help/payments relates only to online sales or generally speaking in the UK. Kindly your...

So I purchased an iPhone 13 Pro last year and purchased the 2 year AppleCare + plan. When I upgrade to the 14 Pro, do I get a refund on the unused portion of the AppleCare+ plan? If so, how do I request it?

Does anyone have tips or experience on how to reach an Apple Support Tier 3 advisor? I am having a problem being charged $634.94 for “not returning a damaged IPhone within 45 days” when in fact I did return it and they then sent to back to me without explanation. Any suggestions on my situation...

Not sure if this is the right place to ask this I purchased a subscription by mistake, essentially I forgot I had started a free trial for this VPN app and hence I forgot cancelling it.. I noticed it today when PayPal sent me an email confirming the purchase for this enormous price.. I have...

HELP!! I received my MacBook Pro 13” on November 2nd (so I’m still under the 14-days return policy). And I bought this MBP with the student discount (including the discount on the AirPods Pros, so I got them). I actually wanted to wait for the new MBP release, but the “discount on the...

Hey all, Received my 10-core i9 with 5700XT GPU, 64gb user installed RAM, about a week ago. It's a lovely machine, but I'm wondering if the community thinks that the 8-core might have roughly as good performance while having lower thermals, or if you think the thermals might be the same? When...

I have recently encountered a horrible Apple Support. The worst ever. I just don’t get how Apple can act this way to customers spending during 7 years 4-5 thousand USD on devices and a good thousand USD on application purchases? I have updated my iPhone 6S to ios 11.3.1 and I have found that...

I just want to let others know about issue another forum member here had. They bought an iPhone x with a yellow screen tint. He had exchanged it once. He got the same yellow screen. He wanted to do another exchange but Apple refused because in their opinion there was no problem. He then asked...

Hi, I bought an iMac 27" 5k (2017 model of course) and I received it 10 days ago. Since 3-4 days ago I noticed after just some minutes it makes a kind of "electric noise" when the monitor is "used", I mean when I do something on the screen, even for simple tasks: scrolling, resize a folder...

Ok, so I have a friend who works at Apple, and I bought a MacBook Pro with the discount he is allowed for friends and family. The thing is, I'm from Argentina, and the last time I bought an Apple product in Europe, I asked for a VAT refund form, and cashed it when I went back to my country. So...

I placed an order, payed with a Gift Card, then picked up my stuff at the Apple store, returned them after few days and only received a partial refund. It should have been immediate since I was returning the stuff to an Apple store and receiving the refund onto a gift card, not a debit or credit...