I have a very strange issue on my hands, I am out of options, I am hoping any of you might now what the problem is.
I setup for a friend new MacBook Air M2 + Mateview 28 +
Anker 577 Thunderbolt 3 dock + Time Machine Drive.
- I can't get the Mateview to detect any signal when connected via USB-C to the Dock (plug is connected in the 5K USB-C port in the dock). I only managed to get it to work once, but I just fumbled around with the cables, I don't recall doing anything in particular.
- The monitor works all the time with the included USB-C same cable if I plug the monitor in directly in the Mac and it also works with the dock if connected via HDMI (too bad it is 50 Hz only). There is no Display port on the dock. The USB ports also work on the Dock work all the time, it appears that the Display Port - USB-C handshake is wonky.
- The same issues happen when I plug everything in my Air M1, so a laptop issue is excluded.
Has anyone came across anything like this when the monitor is connected to a dock? The only thing that I didn't try is to use a USB-C to Display Port adapter from the dock and connect the monitor via Display port (I didn't have one such an adapter). Other than that, the only other fix might be to buy a different Thunderbolt dock.