Special circumstance with I-phone elgibility, please advice
I almost died after waiting for 8hours at the Apple store to be told I was not going to be able to get the Iphone at the discounted price.
I waited a year to get the phone and now my only options are to buy it at full price. it seems that i became uneligible when I had to get a replacement phone out of an emergency that was created by ATT.
ATT was doing a major upgrade in Hawaii; I had no network service after 3 days of a 10 day solo trip. After spending endless hours with useless CSRs I was told I would need a new phone. My old phone was working fine. It seemed that they dropped me off their radar when they did a network upgrade (not my fault). So from going on a no contract basis to contract basis, locked in for 2 years, buying the cheapest Nokia (no bells and whistles) i was able to get this saga over with on vacation. I do not consider this equipment upgrade, I consider this an emergency situation and obtaining a replacement.
Spoke to ATT a week ago, told them that i want to get an Iphone, their response, no worries you can get one you are eligible. Waiting in line yesterday and after speaking with a CSR for an hour. They were not able to help me.
I have been holding out for an iphone for a year now so you can imagine how awful it was to not get it. It seems I used my equipment upgrade. And to make things worse they suggested if I badly wanted the iphone for 199$ could add an extra line on it as a family plan! WHY? I live alone.... m
My elgibility seems to be on June/2009.
Can anyone recommend what I must do to get one soon... (ebay is not an option, the phones are going for a high thousands)!
I feel very miffed have been an ATT customer for 8 years and am on my second phone. This is not a way to treat a long time customer.
Thank you!