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EdFrank

macrumors newbie
Sep 24, 2014
17
4
Michigan.
I have been using progressive glasses for the past three years but selected “For seeing things far away“ instead of “For seeing up close and far away“ on the questionnaire for ZIESS optical inserts. Is this going to create any problems with the optical insert?
 

Uccle

macrumors 6502
Sep 22, 2012
422
287
do you all think any of the numerous perscription lenses companies on the web will produce lenses for the thing?
It is possible that the handful of companies that provide insert lenses for the Meta Quest will make them for the Vision Pro at a somewhat reduced price. Regular on-line prescription lens companies won't. At least not for years.
 

PTVMan

macrumors 65816
Sep 20, 2012
1,062
582
Apple/Zeiss are being a little too strict. Odd that a digital company doesn't understand that these days most patients never get a signed prescription, including optical. I uploaded my prescription as a PDF downloaded from our patient portal MyChart. And yet...
Screenshot 2024-01-20 at 7.55.26 AM.png
 
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iStorm

macrumors 68000
Sep 18, 2012
1,793
2,218
Apple/Zeiss are being a little too strict. Odd that a digital company doesn't understand that these days most patients never get a signed prescription, including optical. I uploaded my prescription as a PDF downloaded from our patient portal MyChart. And yet...
View attachment 2338912
A signature is required on prescriptions by law. Mine has gone all digital/electronic too, but there is still a signature on it. I would be asking your eye doctor why there isn’t one. Or perhaps what you’re looking at is just your information and not an actual prescription.
 
Last edited:

Scott6666

macrumors 65816
Feb 2, 2008
1,490
943
Anyone have any idea what range they will make? My worst eye is -10.75. I think that's not going to be in their range.
 
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azcoyote

macrumors regular
Jun 10, 2009
106
18

CodeSpyder

macrumors 68000
Jun 23, 2010
1,778
1,812
Orlando, FL
My Apple Card got hit with the monthly installments even before it has shipped !

2 weeks to go before delivery and already getting billed......

View attachment 2339025
I purchased the Apple Vision Pro at full price and will pick it up on Feb 2. Once the price of the AVP hits my card and is no longer Pending, I will call an Apple Card Specialist to convert it into monthly installments. I have a problem making a purchase using monthly installments using my Apple Store app on the iPhone and iPad.
 
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mnc042

macrumors newbie
Nov 16, 2008
17
6
New England, USA
Zeiss has a prescription checker on their website where you can type in your prescription info and it'll tell you if they're able to make Vision Pro inserts. https://www.zeiss.com/vision-care/u...s/prescription-guide.html#prescriptionchecker
Well that is quite helpful! Thanks for the link. Told me definitively that my prescription is out of range.

I'm not 100% sure why they won't take my prescription since they claim they can do up to -11 and I'm at -9.75. I bumped it down to -7.75 in the checker, changing nothing else, and it took that.

I'll work with my eye doctor; maybe there's something they can prescribe that will fall within that range since it's not like this will be used for anything outside the Vision Pro. And clearly there's something about eye prescriptions that I don't understand when it translates into actually cutting lenses.

Anyway, that link is helpful so I can work with whatever my doctor can give me to see if it would work to get the inserts. Thanks again.
 

CodeSpyder

macrumors 68000
Jun 23, 2010
1,778
1,812
Orlando, FL
Apple says to bring your glasses with you when you pick up the AVP. My prescription is so new, that I don't have glasses yet that have that prescription. However, my current glasses are okay for this, I think.
 
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4sallypat

macrumors 68040
Sep 16, 2016
3,499
3,304
So Calif
I purchased the Apple Vision Pro at full price and will pick it up on Feb 2. Once the price of the AVP hits my card and is no longer Pending, I will call an Apple Card Specialist to convert it into monthly installments. I have a problem making a purchase using monthly installments using my Apple Store app on the iPhone and iPad.
Contact GS Apple Card thru your Apple Card messaging feature.
They are the ones who can convert a single purchase into monthly installments.
 
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fs454

macrumors 68000
Dec 7, 2007
1,980
1,865
Los Angeles / Boston
What's even more interesting is that if you try to order the prescription lenses after you've placed the order for your AVP without lenses, Apple state that you may need a different light seal.

I spoke with support a bit about this. It seems like the light seal that Apple recommends after the face ID scan differs by about +4 if you select that you need Zeiss lenses vs what it gives you if you select "no glasses/no contacts/no vision issues.

I consistently scan in at 21W if I configure an AVP with no Zeiss lenses in the order.
I consistently scan in at 25W if I configure an AVP with prescription Zeiss lenses.

I'm assuming those numbers are essentially millimeters of depth to the light seal, but that's pure speculation. Adding 4mm eye-to-optic distance seems to make sense to account for the slight added thickness of the Zeiss lens insert.

I'm going to also ask if I can try the 21W (or if there's one in between 21 and 25) with Zeiss inserts while at my pickup appointment. I'm concerned about losing any bit of FOV and want to push the boundaries a little on how close my eye sits. If the Zeiss insert meaningfully reduces FOV in a noticeable way, I'll probably go as far as getting fitted for contact lenses so I can reclaim that lost FOV.

At least on the Quest 3, the Zenni lenses don't seem to reduce FOV, but I'm not at the whim of a fixed light seal. With my eyes as close as I can get them to the lens insert without touching, I can see the edges of the inner displays in my peripheral which means I'm seeing the maximum FOV offered by the hardware.
 

PTVMan

macrumors 65816
Sep 20, 2012
1,062
582
A signature is required on prescriptions by law. Mine has gone all digital/electronic too, but there is still a signature on it. I would be asking your eye doctor why there isn’t one. Or perhaps what you’re looking at is just your information and not an actual prescription.
I sent message to my doctor to get a signed copy.
 

gerald.d

Cancelled
Oct 20, 2007
223
303
I spoke with support a bit about this. It seems like the light seal that Apple recommends after the face ID scan differs by about +4 if you select that you need Zeiss lenses vs what it gives you if you select "no glasses/no contacts/no vision issues.

I consistently scan in at 21W if I configure an AVP with no Zeiss lenses in the order.
I consistently scan in at 25W if I configure an AVP with prescription Zeiss lenses.

I'm assuming those numbers are essentially millimeters of depth to the light seal, but that's pure speculation. Adding 4mm eye-to-optic distance seems to make sense to account for the slight added thickness of the Zeiss lens insert...
Very sound logic - makes perfect sense.

It will be very interesting to hear people's experience regarding how the FoV changes with/without the inserts.

Best of luck!
 

Smartuser

macrumors regular
Oct 18, 2022
185
348
Apple says to bring your glasses with you when you pick up the AVP. My prescription is so new, that I don't have glasses yet that have that prescription. However, my current glasses are okay for this, I think.
I used the AVP as motivation to get a prescription and don't have any glasses yet either. I have some 2013 reading glasses that I wear like twice a year.

Instead of folksy questions like "Do you wear glasses?" etc. when ordering, they should have an option to just use the data from the prescription. (I won't be picking it up from the Apple Store anyway because the disappearing slots messed up my payment repeatedly.)
 

WilliamG

macrumors G3
Mar 29, 2008
9,950
3,828
Seattle
Recapping my experience here. For context, I'm active duty military so my most recent prescription was written by a military optometrist at a military optometry clinic.

I ordered a vision pro with Zeiss inserts about 12 hours ago. A little while ago I was notified that Zeiss was unable to verify my prescription. So, I go check out what issues Zeiss found with the prescription:

1) No DOB
2) Prescriber is not an optometrist or opthamologist
3) Prescription is expired

No DOB - fair. Nowhere was it stated during the ordering process that this would be required and it's not listed on my prescription.

Prescriber is not an optometrist - the prescription shows my prescriber's name, license number, and NPI number along with his signature. Using the NPI Registry I was able to pull up all his details, including the fact that he is a licensed Optometrist in the state of Florida. WTF?

Prescription is expired - the prescription clearly states that my exam was performed Jan 9th 2023 and is valid for 2 years. WTF?

I called Apple support to explain the issues. They connected me to Zeiss phone support who was not remotely helpful. All they were able to do, after I explained why their "issues" with my prescription were bogus, was refer my complaint to a supervisor who would get back to me "within 72 hours."

Agree with what some of the other posters have said: it was bad form by Apple/Zeiss not to be more transparent up-front about prescription requirements. Finding out after the fact that Zeiss doesn't know how to verify an optometry license, can't read a prescription, or that you don't meet their arbitrary requirements for a valid prescription is a truly frustrating experience. Give them your feedback so they can improve the process for others.
Date of birth was required? I uploaded my prescription and it doesn’t have my DOB. Was approved without issue.
 
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austinpike

macrumors 6502
Oct 5, 2008
316
48
MN
I'm going to also ask if I can try the 21W (or if there's one in between 21 and 25) with Zeiss inserts while at my pickup appointment.
Mine is coming with 23W+lenses. On subsequent remeasures I have been getting 21W without and 25W with lenses. My prescription is pretty mild and I wanted to try with and without, so I guess I’m glad I happened to get the in between one?
 
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DRDR

macrumors regular
Jul 23, 2008
210
195
I'm not 100% sure why they won't take my prescription since they claim they can do up to -11 and I'm at -9.75. I bumped it down to -7.75 in the checker, changing nothing else, and it took that.
I assume that at the some point the lenses will become too thick. This can be avoided by using a higher refracting glass. But this in return leads to a much higher price which makes things more complicated for Apple.

I am basing this assumption on the specifications of my glasses, which are also made by Zeiss: If I want to keep them thin I have to spent 2 or 3 time more money for the glass: 2 x 255 € = 510 € for two lenses.
 

CodeSpyder

macrumors 68000
Jun 23, 2010
1,778
1,812
Orlando, FL
I just checked and my brand new prescription is exactly the same as my old prescription, so my glasses should work well at pickup on the 2nd.
 
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