No offense meant.Wow, you're a kind one. Your comment is confusing because you put "incident" in quotes which makes it sound like you're saying if incidentally the phone is wrecked that it is not covered by AppleCare+ which is incorrect. And yes, I'm saying some crazy people might break their phone screen to get a scratch fixed.
"incident" has been mentioned a couple of times in this thread and on the apple.com website as well (do a quick search of "applecare incident").
I presume that an "incident" is repairable damage under the policy.
My query in this matter is to try to get an idea of how many people consider a scratch to be a repairable incident in relation to what the response from Applecare/Applecare+ would be on the matter, that is, would they accept or refuse repair, and based upon what parameters.
I've found in my lifetime (a long one, by the way) that peoples expectations of what a warranty, extended warranty, or insurance policy will cover far exceeds the actual coverage involved.
It has nothing to do with a fraudulent request, which, by the way, I have no doubt at all that some people would submit.
Again, sorry to have offended you, or confuse anyone . 😀