Apple Asks Customers for Vision Pro Feedback

[MacRumors]

Apple has been soliciting Vision Pro feedback since the device launched, but this week, the company has picked up on sending out surveys. We've had several reports from Vision Pro customers who have been asked to share their thoughts about the device.

Apple asks about Vision Pro satisfaction, environment usage, favorite features, what it's being used for, how often it's used, and how long usage sessions last. Apple also asks about guest mode and who else uses the Vision Pro, which is a curious question because it's not at all set up for multi-person usage. Some of the questions:

• Overall, how satisfied are you with your Vision Pro?
• What is your favorite feature or aspect of Apple Vision Pro so far?
• How often do you use your Apple Vision Pro?
• For how long do you typically wear your Apple Vision Pro before you decide to take it off?
• Who else uses your Vision Pro?
• Before taking the survey, did you know that you can let others use your Apple Vision Pro with the Guest User feature?
• Which of these activities do you do regularly on your Vision Pro? (with a long list of options)
• What types of video content are you most interested in watching on Apple Vision Pro?
• When using your Apple Vision Pro, how often are you immersed in an Environment?
• Whenever you're using apps on Apple Vision Pro, how often do you multitask?
• Have you set up your Persona to use in FaceTime?
• How satisfied are you with how your Persona looks on Apple Vision Pro?
• Where is your Apple Vision Pro used most?
• Which of these accessories do you use with your Apple Vision Pro? (with a list that includes mice, cases, AirPods Pro, and more).
• What head band do you use most often with your Apple Vision Pro?
• How often do you use your Apple Vision Pro while the battery is connected to a power source?

The survey is long and in-depth, and also goes into the other devices that each respondent owns.

The uptick in Vision Pro survey distribution comes as there have been reports about waning interest in the headset. Over the weekend, Bloomberg's Mark Gurman said that customers aren't as curious about the Vision Pro, with demand for demos in retail stores "way down." At some locations, demos and sales have dropped from a "couple of units a day to just a handful in a whole week."

Vision Pro headset owners have also reported a decrease in usage, picking it up just once or twice a week rather than on a daily basis.

Apple analyst Ming-Chi Kuo said on Tuesday that Apple is dropping the number of Apple Vision Pro units that it plans to ship, and he said it is a sign that demand in the U.S. has "fallen sharply beyond expectations."

Kuo believes that Apple needs to address the lack of key applications, price, and comfort without impacting user experience in order for the Vision Pro to ultimately see success in the future.

Article Link: Apple Asks Customers for Vision Pro Feedback

 

[Think|Different]

I saw a bunch of people post they got this! Still waiting for mine. One of the most magical first gen Apple products I've ever owned, though. ONLY just the beginning.

 

[NT1440]

So they’re doing feedback collection for some slides at WWDC and marketing research….

They did this after the launch of the watch. This is what they do after a gen 1 launch.

Hot or Not? Apple Surveys Apple Watch Owners About Their New Device.

And, no, you won't be taking this survey on the tiny screen of your Apple Watch.

www.vox.com

There is no story here.

 

[alphaswift]

They probably want to know why they've stopped using it. Probably for the same reason I stopped using my Meta Quest: It's uncomfortable to wear. Once you get over the hype, it's not that useful.

 

[now i see it]

Interesting that the elephant in the room is completely ignored in this survey:

• Does the Vision Pro give you eyestrain or headaches or dizziness or nausea?

 

[BarrettF77]

I would love it if they would send me a survey. I think where we are right now is where it should’ve been when it launched and there are so many things that are missing from it. I have high hopes for WWDC. if there aren’t any major introductions WWDC, I’m not sure how much longer I’ll keep mine I think they are used once or twice a week at most

 

[MacDaddyPanda]

Until this tech gets to a point it's just like wearing glasses the practicality is just a deal breaker for me. The early adopters can help get it there I guess. But I personally don't see myself desiring this thing at all. Especially at that price point.

 

[NT1440]

Interesting that the elephant in the room is completely ignored in this survey:

• Does the Vision Pro give you eyestrain or headaches or dizziness or nausea?

How is that the elephant in the room? A certain percentage of people are more susceptible to these effects than others.

There are people that can’t use certain screens because of PWM as well, plenty of threads on it here, is that an elephant in the room for the iPhone?

 

[Kylo83]

Just make it cheaper like £1699

 

[antiprotest]

Oh now you ask? Why didn't you ask before you made the thing?

 

[symphony]

I don't want macOS on Vision Pro, but I need functionality on par with it. The fact I can't code apps on it that's tuned for visionOS makes it unmatchable as an actual computer for me.

Having it be based off iOS makes it mediocre. Hopefully it starts to diverge from it fast. People justify it by saying its first gen, but WE STILL DON'T EVEN HAVE MULTIPLE AUDIO STREAMS ON IOS, LET ALONE IPADOS THAT HAS MULTI LAYERING OF WINDOWS.

 

[digidude]

It’s the PRICE, Apple. $3500 is a lot for people who aren’t rich. Since a bunch of millionaires designed it, perhaps you are not aware of this.

I bought one and returned it. It’s definitely innovative and fun, but there was no real “killer app” to speak of. If the device ran MacOs, I might consider it as a monitor and computer replacement.

I would love to rent one for when I go to Europe this Fall…the 3D video is perfect for travel.

I get it - this cost a LOT to develop. Most people just don’t understand how incredibly brave this was to make. Only Apple would do this, and I love you for it. Truly. I can’t wait for the $1500 or $2000 one (with AppleCare of course). And we need more apps…a killer one.

 

[NT1440]

Oh now you ask? Why didn't you ask before you make the thing?

Something something Henry Ford, faster horse something something…

 

[klasma]

I saw a bunch of people post they got this! Still waiting for mine. One of the most magical first gen Apple products I've ever owned, though. ONLY just the beginning.

You won’t get the survey if you use it too often.

 

[klasma]

Interesting that the elephant in the room is completely ignored in this survey:

• Does the Vision Pro give you eyestrain or headaches or dizziness or nausea?

…and if so, why haven’t you returned it yet?

 

[H.E. Pennypacker]

Here’s some feedback Apple, we are in a recession, most people don’t have disposable income to buy groceries or gas much less to spend $4k on a VR headset. Make a much less expensive mainstream version or deal with the 1% of consumers who would buy this and .0001% of the 1% who don’t realize after they bought it that it’s a giant waste of money.

 

[d0sed0se]

• How sad will you be when we cancel this product? 🤣

 

[vipergts2207]

Interesting. Apple doesn’t usually solicit feedback so openly and directly.

 

[Heat_Fan89]

Waiting for the feedback from the person who says they missed out on the return cutoff period.

 

[Canyonero]

Here’s some feedback Apple, we are in a recession, most people don’t have disposable income to buy groceries or gas much less to spend $4k on a VR headset. Make a much less expensive mainstream version or deal with the 1% of consumers who would buy this and .0001% of the 1% who don’t realize after they bought it that it’s a giant waste of money.

Hmm, it’s almost like they had limited production quantity and did calculations that at $3,500 they’ll sell most of it to recoup as much of R&D as possible and then lower price in Gen 2…like pretty much every new product? Oh no, it’s greedy Tim, he thought everyone has an extra $3,500!

 

[haunebu]

I've already forgotten about the Vision Pro.

 

[npmacuser5]

Here’s some feedback Apple, we are in a recession, most people don’t have disposable income to buy groceries or gas much less to spend $4k on a VR headset. Make a much less expensive mainstream version or deal with the 1% of consumers who would buy this and .0001% of the 1% who don’t realize after they bought it that it’s a giant waste of money.

First off the US is not in a recession. No financial indicator says recession. The opposite the reality. Secondly, not every product developed for everyone. I paid almost 7k in today’s dollars for the original Mac. Was it a good expense. A very good expense in all aspects. I could argue every car today, few if any could afford them. The ones buying the VR headsets are not those with no disposable income or business needs. The good news, pricing in most cases will come down as the product develops.

 

[ghanwani]

They didn’t need to send such surveys when Jobs was around.

 

[Villarrealadrian]

Should charge apple $200 for my feedback

 

[kildraik]

A magic headpiece from Apple would have been immersive AR no larger and not much different than a normal pair of glasses.

We have one at our home office that I visited this week and didn't care to pick it up. Boring. Big. And feedback from others using it sounded less-than-ideal.