Because I think most car dealerships would not reward such behavior with a response. Apple, on the other hand, works hard to appease its customers, more so than most companies I've ever given my $, and placates these people, much to its own detriment.
Then... Macrumors threads like these get really popular and a lot of attention. Dead pixels on an OLED screen have to be pretty obvious? I have spent hours and hours reading on my iPhone XS Max. I really shouldn't have wasted my time rewarding these sensationalistic outrage threads.
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Amen.
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Also Amen.
Have a great weekend folks.