Glad to see this isn't just me. For the last few months every time I try to set a simple timer "Uh-oh, lost the connection, let me try again..." that IMMEDIATELY rolls into the timer being set anyway.
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Siri problems Apple Watch series 4 after watchOS6 update
- Thread starter Steveatesh
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Did you guys check if the Siri voice is fully downloaded on your watch? I noticed that mine was stuck at 17%. It's really slow downloading the voice too.
I had it working two days after changing the Siri voice for whatever reason. Like really how you would expect. Almost instant answers and no "uh oh" etc. Then it was back to almost not working at all. It might have something to do with the voice download.
I had it working two days after changing the Siri voice for whatever reason. Like really how you would expect. Almost instant answers and no "uh oh" etc. Then it was back to almost not working at all. It might have something to do with the voice download.
it’s sad and really hard to accept it but I realized time ago that apple will not fix or solve the problem. We Iphone SE users are abandoned. My apple contact support doesn’t answer my emails or calls. Please don’t commit the mistake of buying a new iPhone in order to solve the problem, they don’t deserve our loyalty anymore. Since that terrible software update by the end of summer, I never interact with my apple watch, it is just a clock that barely gives time.
By the way I posted this message in the official discussions forum but was deleted.
iPhone SE iOS 13.3
Apple Watch Series 4 watchOS 6.1.1
By the way I posted this message in the official discussions forum but was deleted.
iPhone SE iOS 13.3
Apple Watch Series 4 watchOS 6.1.1
The biggest shame since I’m using apple products (years!!). apple support let me waste hours (more than 10) sending diagnostic files, uses me as beta tester for months and now... is disappeared. Since 3 months my AW is a piece of...Nothing! We don’t have class action in my country, but yes! This is a class action case. we should use twitter support account. I did. They ignore messages about this issue. But please! Everyone here write on the apple twitter support page. We have to do this. We have to raise our voices against apple’s arrogance. What a shame apple. “AW SAVE LIFES” not ours! “Apple is about dignity, rights, customers” ahaha... so funny. Pure hypocrisy.
It's under general, Siri and then the voice (not the language). If it's not fully downloaded it says so at the bottom.
Mine wasn't and that was the reason why it didn't respond at all sometimes. Now it does and it's back to "uh oh". Still... why did it work for 1 or 2 days without problems? I don't get it...
I’m having problems with my series 5 and iPhone SE. When connected to my phone, internet is slow. Sometimes Siri will respond instantly but lots of the time there will be a delay and lots of time she will fail.
Maps don’t load lots. Just see the grid for 2 minutes before giving up.
Music is sporadic. Lots of waiting between switching tracks.
when I turn off my phone and connect directly to WiFi, everything works seamlessly.
Very disappointed as I just bought the watch yesterday. Spent 2 hours in chat with Apple that didn’t solve the problem. Made an appointment to go to the Apple Store, which is annoying as it seems to be a software issue considering all the complaints on here. I don’t have a lot of time as I’m a teacher and it’s report card season. Don’t want to return it as I think if it functions properly, it’ll help my productivity tremendously. But all the troubleshooting is killing my productivity. Hopefully Staples won’t give me lots of grief about initiating a return
Maps don’t load lots. Just see the grid for 2 minutes before giving up.
Music is sporadic. Lots of waiting between switching tracks.
when I turn off my phone and connect directly to WiFi, everything works seamlessly.
Very disappointed as I just bought the watch yesterday. Spent 2 hours in chat with Apple that didn’t solve the problem. Made an appointment to go to the Apple Store, which is annoying as it seems to be a software issue considering all the complaints on here. I don’t have a lot of time as I’m a teacher and it’s report card season. Don’t want to return it as I think if it functions properly, it’ll help my productivity tremendously. But all the troubleshooting is killing my productivity. Hopefully Staples won’t give me lots of grief about initiating a return
Yes. It’s definitely a software issue. Don’t waste time returning your Apple Watch or doing useless suggestions from Apple support. I think the most useful think we can do in order to obtain a solution is raise our voice. So, please let apple support know about the issue. But please also write on the Apple Twitter support page. They should understand we aren’t “minor” customers. It’s 3 months!! Apple is just taking time with us, I know how many hours I’ve spent at the phone with support. Three months and still no solution. No apologies. No compensation.I’m having problems with my series 5 and iPhone SE. When connected to my phone, internet is slow. Sometimes Siri will respond instantly but lots of the time there will be a delay and lots of time she will fail.
Maps don’t load lots. Just see the grid for 2 minutes before giving up.
Music is sporadic. Lots of waiting between switching tracks.
when I turn off my phone and connect directly to WiFi, everything works seamlessly.
Very disappointed as I just bought the watch yesterday. Spent 2 hours in chat with Apple that didn’t solve the problem. Made an appointment to go to the Apple Store, which is annoying as it seems to be a software issue considering all the complaints on here. I don’t have a lot of time as I’m a teacher and it’s report card season. Don’t want to return it as I think if it functions properly, it’ll help my productivity tremendously. But all the troubleshooting is killing my productivity. Hopefully Staples won’t give me lots of grief about initiating a return
If you are going to return your watch for a refund, that is one solution. If you are going to hang in there with us and hope for a software fix please do take the time to post in the Apple Discussion Forums:I’m having problems with my series 5 and iPhone SE. When connected to my phone, internet is slow. Sometimes Siri will respond instantly but lots of the time there will be a delay and lots of time she will fail.
Maps don’t load lots. Just see the grid for 2 minutes before giving up.
Music is sporadic. Lots of waiting between switching tracks.
when I turn off my phone and connect directly to WiFi, everything works seamlessly.
Very disappointed as I just bought the watch yesterday. Spent 2 hours in chat with Apple that didn’t solve the problem. Made an appointment to go to the Apple Store, which is annoying as it seems to be a software issue considering all the complaints on here. I don’t have a lot of time as I’m a teacher and it’s report card season. Don’t want to return it as I think if it functions properly, it’ll help my productivity tremendously. But all the troubleshooting is killing my productivity. Hopefully Staples won’t give me lots of grief about initiating a return
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Also please click the "I have this question too" box on the initial post in both.
Further, please submit a bug report to Apple here:
Feedback - Watch
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www.apple.com
My (endless) update: I was in contact with 2advisors. They only take time, collect diagnostic files, than disappear. One of them even promised a “small compensation” for my time spent. Disappeared. My last chance was Twitter support: they propose to open another ticket support. Hahahah what a shame Apple! The only support is bouncing customers from one advisor to another. Hey, here: it’s more than 3 months since our apple watches work at 10% (but we payed them 100%). I also posted on the Apple discussion page as other here, but now? We should ask for solutions like: refund, a new iPhone that works with aw, bug fix ASAP. What can we really do? How?
What surprises me is how “silent” we are! It’s a 4 months old bug now. A huge, serious bug. It impacts on 50%of our Apple watches functions. We should try everything, raise our voice against such a form of arrogance. I can’t accept passively that a software update has made my device useless. Apple HAS TO provide a clear official statement now, and solutions
With my last message “apple wins, iPhone SE users lose” posted and deleted in the official discussion forum, I got this reply by email from apple:
“In the past, you submitted a number of posts to the Apple Support Communities site that were inappropriate. At that time, we contacted you to let you know about our submission guidelines and examples of appropriate and inappropriate postings. This message is your last warning. If you send any more inappropriate posts, we may suspend your ability to use the Apple Communities site. We may also block the Internet Provider address(es) you post from and notify your Internet Service Provider. If you create new Apple ID(s) and post inappropriate content, we’ll disable the ID(s) without warning.”
It’s clear, apple = Mafia
“In the past, you submitted a number of posts to the Apple Support Communities site that were inappropriate. At that time, we contacted you to let you know about our submission guidelines and examples of appropriate and inappropriate postings. This message is your last warning. If you send any more inappropriate posts, we may suspend your ability to use the Apple Communities site. We may also block the Internet Provider address(es) you post from and notify your Internet Service Provider. If you create new Apple ID(s) and post inappropriate content, we’ll disable the ID(s) without warning.”
It’s clear, apple = Mafia
You know, I feel like my Apple watch battery life is much worse than it used to be. I get around 12 hours these days when I used to get around 18. I wonder if it has to do with this bug.
Updated to Watch OS6.1.2 and IOS 13.3.1 and no difference, still just the same.
Guys, I don't want to give anyone false hope. But I also updated my iPhone SE to 13.3.1 and my Apple Watch S4 to 6.1.2, and so far I'm experiencing sustained connectivity on my Apple Watch that I don't usually see. Specifically, I've been able to successfully use Find My and load a web link from Messages on Watch. Normally, these requests would timeout until I unlocked my iPhone.
As I said, it's only been a couple hours, and it could turn out to be a false alarm. I just wanted to keep you all posted on my results so far.
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iPhone SE and AW4 nike gps here: the issue persists! I still can’t call, dictation on AW (for messages) works once in 10. I still experience airpods disconnections every time i invoke Siri on my AW (again, not every time, but very often!). In my experience even after previous updates in the first hours everything work fine, than..again, the issue/s magically re-appear/s The shame continues... it’s more than 4 months now
Is it possible Apple fixed some but not all issues? You mentioned AirPods connectivity, which I unfortunately don’t use. However, can you comment about the following:
- Loading a web link in Messages
- Refreshing Mail
- Refreshing a friend’s Find My location
All of these used to always timeout for me with a locked iPhone SE, but they have yet to fail after the latest updates.
I’ll update my post ASAP if they do fail or exhibit the old broken behaviour.
Obviously though, Apple has not adequately addressed all of the issues which I agree is a massive shame.
this is a real strange issue. For example: I didn’t experienced this before
- Loading a web link in Messages
- Refreshing Mail
- Refreshing a friend’s Find My location
I’ve checked now and yes, sometimes I experience this problems. Maybe I’ve never checked them before so often!
In my case the main issues NEVER solved since September (WatchOS 6) are
- no calls from my AW
- AirPods disconnections if I invoke Siri on my AW
- dictations doesn’t work (I can’t answer messages using Siri)
- “Lost connection..” Siri uh oh issue
Plus what you wrote here.
I don’t see this getting fixed much less before new phones are released. I really enjoy my SE. However, I will need to upgrade my phone later this year, so that my watch will work like it should with my phone. I can’t keep having these same problems. New update did not solve anything about this.
I hope to be proven wrong.
I hope to be proven wrong.
Thanks for the reply. I don’t receive many calls, so that’s not a good candidate for me to test. Otherwise, our main shared issue is probably Siri dictation. For me, Siri dictation has frequently resulted in the “uh oh” problem since iOS 13, but would always succeed anyway after the “uh oh”. The latest update hasn’t changed anything there.
I take everyone’s word that this isn’t resolved. At the very most, it’s only potentially improved for some use cases as I described, but I’ll post again if anything changes there in my testing.
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I had a call from support (I’m still in contact). The advisor wanted to know if the last update had solved. I told “no”. What I can confirm is: yes they are aware of the issue (and also aware about a mainly impact on iPhone SE). The bad news is: the advisor thinks it’s gonna take a long time before they’ll solve. My opinion (I may sound boring about this, I repeat it every time, but I think it’s our right): we HAVE TO ask for an official answer from apple. It means respect from a brand who speaks about “rights” “save lives” (not ours). C’mon macrumors: it’s time to dedicate an article about this case!
it’s about brand reputation and software quality. this case is worth an article!
And I appeal to all of us here too: we have to raise our voice: twitter-support, call.....every legitimate way. I can’t accept this arrogance.We Should remember that a software update has broken our devices, this is the fact: since september 19th !
it’s about brand reputation and software quality. this case is worth an article!
And I appeal to all of us here too: we have to raise our voice: twitter-support, call.....every legitimate way. I can’t accept this arrogance.We Should remember that a software update has broken our devices, this is the fact: since september 19th !
I’m seriously wondering if this affects battery life. I remember being able to use my watch for like 20 hours straight in the past, and now I’m lucky if I can get 12 hours out of it.