support

Hello, I have some issues with my ipod pod classic 6/7th gen and ipod nano 5th gen. I am trying to creating media files, "mp4, m4v, or mov" files that have more then one audio file, and working subtitles. The ipod classic has 3 different options that can change a video’s playback. They are...

Hey everyone! I am annoyed by this banner. It appears at the top of every folder and subfolder shared with File Sharing All my folders are shared with File Sharing because I want all my laptop to be able to access my desktop. I don't like seeing this banner at the top of every folder window...

I am associated with a firm that utilizes Mac computers in conjunction with Microsoft Outlook for communication purposes. Presently, we have encountered an issue involving two employees who are experiencing difficulties while attempting to send email attachments. Specifically, after attaching a...

Hey, my MacBook display not showing, just a black screen The other day whilst watching youtube, my MacBook Pro 13in 2019 screen went completely blank whilst plugged in charging and no key prompts would trigger anything. Now every time I start the laptop it’s the same blank screen, no sounds -...

Hi, I got a MacBook Pro Retina 15 Mid 2015 with an i7 2,2Ghz and no dedicated gpu. I upgraded my 256gb ssd to 1TB a few years ago and did not have any problems before I did a clean install, and replaced my almost not working battery (sometimes 30 min, sometimes 1h) with one from iFixit. I also...

Hey all, from one iMac user to all of you iMac folks: A few months ago, forum posts relating to Intel Mac models made between 2006 and (roughly) 2011, began being moved over to the Early Intel Macs forum. (iMac G3s, G4s, and G5s, of course, always have had a home at the PowerPC Macs forum.)...

Hello all you Apple folks. I have what to me seems like a dumb question (dumb question as in something that I should know, but I don't). Is there a way to configure some master AppleID? I'd rather not pay for MDM service. But, I also want to be able to have a stricter AppleID that only a few...

Hello All, I’m looking for some help with reinstalling iOS 16.4 on an iPhone 11. This is for a friend whose phone will NOT backup at all to iCloud or a Mac (Have tried numerous times) - when trying iCloud backup it just stays on ‘Estimating Time Remaining’ - it was left 24+ hours and failed to...

Hello, A few weeks ago two tiny black dots appeared on my screen, this week I found a third and a fourth. This worries me as I do my best to take great care of my laptop. I transport it in leather sleeve and I don't fill up my backpack. It's a MacBook Air M2, which is except for this dots...

So I've tried with four different mice, three with dongle and one with bluetooth. (Note: none of them are Magic Mice, as I don't have one) They all work perfectly, but when I turn on the Magic Keyboard they immediately freeze and don't move at all. Does anyone know the reason for this? Is...

I still use an original Promise Pegasus R6 Thunderbolt Enclosure with barely 200 hours of operation on it, It is partitioned as RAID5, with no Spare Drive, uses 3TB HDD's, and has 15TB of useable space. I mostly use it for Backup images of my MacOS, and for video and audio archives. I am...

Does this app have a support link that works? None that i can find.

I've tried two wired keyboards, one of them Apple, but it just goes straight to the internal SSD. No options. How do I fix this? It's a 27 inch 2009 model, feel free to move this to 'Early Intel' if needed. Thanks!! x

Hi, all! I've got this mac around 2 years. Still in warranty cause I've got AppleCare+. Not long time ago I saw this little spots and though that they are on the screen, but when I tried to clean it.. they are inside screen. I called Apple and they gave me contacts of support from my city. But...

I have a 2019 Macbook Air that is dead. I've had pretty poor experiences with the Apple Store in the past so we brought it to a local repair center that we trust. He's telling me that he believes it is the T2 chip. Machine: Apple MacBook Air (13-inch Retina display, 1.6GHz dual-core Intel...

Hi everyone, I have bought a MacBook Pro 14 after a few years with a PC. Many years ago I used to play games on my Macs with Razer mice and everything was perfect, I love razer brand and when I switched to PC I continued with them. I sadly discovered that now Razer doesn't support anymore...

Hello everyone, I am sorry but I do not know where else to post and I have gone trough every thread on the Internet but could not find any solution to this problem. I've got one user that is not able to log into onedrive no matter what he tries. When he launches onedrive, it shows table where...

Hi everyone. I love my AirPods Pro and noticed a weird rattling on one ear bud, then both, and a screech if I put my finger near the earbud. I contacted Apple to replace them under the repair programme. Dead easy so far. They sent me a box, I posted them. They repair and returned them. Super...

Ghost device listed on Apple Support page support.apple.com When I select a support service on support.apple.com , it asks me to choose the device for which support is required. One of the devices listed there to choose from is a ghost device not logged on to iCloud ID. That device is not listed...

Hi there, One careful LaCie 2 big 16TB here. The other day I received an error code 1 in my LaCie toolkit. I looked at the 2big drive and it was very hot and a electrical burning smell was noticeable. I immediately turned off and have attempted to contact LaCie support. At present they haven't...