applecare

I want to make sure I understand the mechanics and correct order of what I want to do. I bought a phone using the Apple Upgrade plan last fall. Of course, I had to buy the AppleCare plan. My understanding is that Citizens One pays Apple the full price of the plan at that time so it is...

Here is my dilemma… I currently have an iPhone 12 Mini with T-Mobile and I have their insurance plan which includes AppleCare+ with it. I kind of want to cancel their insurance and just buy the AppleCare+ directly from Apple. I’m over the 60 days. I read on Macrumors sometime ago that you can...

I sent my iPhone 8 in to Apple for a ~$45 battery replacement. I used the UPS shipment method. It went to a business at the following address: Pegatron USA 2811 Laguna Blvd Elk Grove, CA 95758-7410 Instead of replacing the battery, Apple stated: The listed issue was that the cell phone radio...

My wife and I recently purchased new iPads with AppleCare. I’ve never had AppleCare on my devices, but the coverage of accidental damage was enticing. Side note: I dropped my first iPad - the lovely iPad 2 - a week after I got it back in 2011. Shattered the whole screen. ? That was expensive to...

I don’t know how I got this scratch. It’s very tiny and faint but I always used a clean silicone case. What do you guys think. I’m thinking that it already was there out of the box and it came from the factory itself. The scratch is above the flashlight (not on the camera area).

My iPhone XS Max is cracked on the back on the phone and I have a Genius appt this Friday for repair using AppleCare. I've already activated my 12 Pro Max but I'm wondering since the back is cracked will I receive a refurbished XS Max and will Verizon be OK accept the device? I'm worried I...

I'm interested in opinions from folks on this forum regarding pros and cons of my particular iPhone situation I have a two-year old iPhone Xs Max that I've just discovered has a non-functioning rear (main) camera. Otherwise the phone is working fine. I have dropped the phone recently and...

I passed on AppleCare when buying my 2020 iMac. I can understand getting AppleCare for a MacBook as it gets bumped around a lot and prone to damage, but my iMac will, more or less, sit untouched. I got AppleCare for my last iMac (15,1) and I never had a reason to use it, so it turned out to be...

While checking out the Apple Support app, I noticed something very unexpected. My wife & I both purchased iPhone XSs on 9/14/18 under the iPhone Upgrade Program. As such, AppleCare+ is included, and both had an expiration date of 9/14/20. My iPhone had serious accidental damage, so I utilized...

Hi all, just curious how many out there purchase AppleCare+ with their iPad Pro’s. I initially bought a 7th Gen iPad, so definitely didn’t find it worth it on that device, but i ended up swapping that out for the new 11” iPad Pro. Also picked up the Apple Pencil and Magic Keyboard. Thinking...

Today I finally lost faith in any notion that Apple is superior in customer service or general business practice for that matter. Here is the rundown... Wife drops Watch Series 4 with cell, cracks screen (early March) but we have AppleCare. Take to Apple Store, can't get an appointment anytime...

So I bought the iPad Air at bestbuy on Friday, with Apple care. I picked the iPad up yesterday I got an email showing the Apple care coverage etc and when I go to settings > about and I see applecare + coverage available “there are 79 days to add Apple care coverage for this iPad” I click on it...

As the title says, what do you guys do when your only useable Mac has to be returned to Apple/Apple Authorised Reseller for repairs and battery replacement? Service time may take 2-3 weeks. If you have a Windows computer, do you use it in the meantime? Or use your iPad, or iPhone? Buy a new...

Wonder if anyone else has experienced this. I have a 2018 MBP (2.6 I7 512gb 16gb ram). On Friday, all 4 thunderbolt ports refused to charge, recognize any peripherals. I called Apple and was referred to a Apple Specialist who could not run diagnostics for the same issue. When apple received the...

Does anyone know Apple’s AppleCare coverage policy if you add a keyboard folio after the fact. In other words would Apple Care coverage extend to the new keyboard folio added to an existing iPad AppleCare policy? Just wondering? Or maybe you can get AppleCare for the new keyboard separately?

So I have a personal laptop (MBP 16") that I just purchased and still within the 60 days to get AC coverage. All my work Apple products have never had AC in the past 5 years. Before that, we used to purchase AC (standard plan) for every device but then when we started to buy hundreds of...

Hey there, I was about to send my iPad Pro back to Apple yesterday, however the backup process kept repeating to send me the following message: My iPad Pro has 153GB of storage taken. Nevertheless, I kept getting the error message telling me I do not have enough available storage to finish the...

First post here everyone! So glad to be part of the community. So my 2016 MBP 15 was causing me issues. The top case was replaced from memory 3 times. I had USB C port failures after repair. I even received a machine back from Apple that had failed diagnostic testing after repair (only found...

I'm personally a heavy user of AirPods, and now with Pros I'm pretty keen to get AppleCare+ since I'm charging them pretty much daily. It's pretty much sure batteries gets worn out in 2 years so I'm wondering what are my options here. I don't have official Apple Store (I live in the Czech...

My GPS-only series 4 fell from my nightstand onto the floor, and cracked the watch face. Since I've got AppleCare, will this only be a $69 fee to replace it?