Apple has wasted billions as of late on pet projects. Apple Car? Now Vision Pro.....
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Apple Asks Customers for Vision Pro Feedback
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Apple has wasted billions as of late on pet projects. Apple Car? Now Vision Pro.....
But that so-called "amazing feedback" was always lathered with sky is falling race-to-the-bottom juvenile burns from people not familiar with AVP and AR. Why in the world would Apple take that kind of feedback seriously?
Much better to reach out to customers who have actually purchased an AVP and have had a month or so of time *using* it.
Does the Apple Watch burn your skin? Does the iPhone’s RF cause dementia and give you cancer? Does WiFi make you sick? All of those claims and more are on the Apple user forums.
Of course there will always a subset of users who have issues with something. Verifying the cause is another thing altogether.
That’s the marketing team’s job. Maybe they didn’t ask the right questions.
Amen, brother, and Amen again. Even Amazon only allows reviews by people who are verified purchasers of the product. “I bought it and sent it right back” doesn’t count. Can you imagine what surveys and reviews would look like if the hater crowd were included.
Tim took them around back of the mothership. Rumor is they relocated to a farm upstate.
From what I’ve seen, Amazon allows reviews from non-purchasers but verified purchasers have have a tag showing that is the case. But that doesn’t detract from the point you are trying to make.
I just think there is a difference between “user reviews” and a vendor-initiated survey, which usually is intended to adjust overall direction, identify areas for improvement, and areas that don’t need improvement. Along those lines, I would expect to see some questions along the lines of:
- How likely are you to recommend the AVP to a friend or relative in the future (1-10)
It also would not be out of line to survey users that returned the AVP to identify areas for improvement, though it probably would be a different set of questions.
Maybe because there were no users to survey before they made it? Just spitballing here.
How far we've come from the "1984" commercial.
Speaking of which... doesn't Big Brother look like he's wearing something?
Of course it's not. It's technology for technology sake. They made it because they could not for solving or simplifying some necessity.
The U.S. is not in a recession, check the facts.
I considered the same, and figured that Apple's commitment to user privacy prevents them from knowing the answers to many of those questions. I'm sure they know how often a given number of the devices are activated, what time of day they tend to be used, etc., but it's probably anonymized and aggregated. And if the unit is shared, that would confuse data.
A survey allows Apple to put lots of different user metrics together and have a better understanding of how and why each responding individual is using (or not using) the device.
Lots of people here in the forums have said that the AVP is essentially a beta device. Seen in that light, these surveys can be useful in building the v 2.0, if there is going to be one.
Clarify, Apple’s marketing not focused on the no disposable income folks for many of their products.You are correct, Americans are not the sharpest knives in the drawer when it comes to finances.
Considering they released a first gen product with “pro” in its name we are 100% getting a Vision or Vision Air
Tim must have been completely delusional if he ever thought this thing could have any kind of mass appeal.
Once a few tech bros with too much disposable income and too few brains bought them and quickly forgot about them...this was the end.
Once a few tech bros with too much disposable income and too few brains bought them and quickly forgot about them...this was the end.
The problem with VR/AR is it's only useful for niche activities. It's never going to be the iPod/iPhone killer. The reason the iPhone was such a hit was because it's basically the continuation of the iPod. Personal portable music has been a hit since the Sony walkman came out in 1979.
I use my AVP daily, often 5 hours or more. I bought it day one. I had to travel without it recently and decided to leave it at home. Found I really missed it. This is one of the best devices I have ever used. It is worth every penny. I have owned (almost every) Apple products since the Apple II. I currently own an M2 iPad Pro and an M1 MacBook Pro. The AVP has become my go to device. I love discovering its new capabilities daily. I hope I receive the survey.
I read somewhere that Steve job didn’t like this approach. He look down for companies that did this; and now Apple did this.![]()
Apple has been soliciting Vision Pro feedback since the device launched, but this week, the company has picked up on sending out surveys. We've had several reports from Vision Pro customers who have been asked to share their thoughts about the device.
![Apple-WWCD23-Vision-Pro-EyeSight-230605.jpg]()
Apple asks about Vision Pro satisfaction, environment usage, favorite features, what it's being used for, how often it's used, and how long usage sessions last. Apple also asks about guest mode and who else uses the Vision Pro, which is a curious question because it's not at all set up for multi-person usage. Some of the questions:
The survey is long and in-depth, and also goes into the other devices that each respondent owns.
- Overall, how satisfied are you with your Vision Pro?
- What is your favorite feature or aspect of Apple Vision Pro so far?
- How often do you use your Apple Vision Pro?
- For how long do you typically wear your Apple Vision Pro before you decide to take it off?
- Who else uses your Vision Pro?
- Before taking the survey, did you know that you can let others use your Apple Vision Pro with the Guest User feature?
- Which of these activities do you do regularly on your Vision Pro? (with a long list of options)
- What types of video content are you most interested in watching on Apple Vision Pro?
- When using your Apple Vision Pro, how often are you immersed in an Environment?
- Whenever you're using apps on Apple Vision Pro, how often do you multitask?
- Have you set up your Persona to use in FaceTime?
- How satisfied are you with how your Persona looks on Apple Vision Pro?
- Where is your Apple Vision Pro used most?
- Which of these accessories do you use with your Apple Vision Pro? (with a list that includes mice, cases, AirPods Pro, and more).
- What head band do you use most often with your Apple Vision Pro?
- How often do you use your Apple Vision Pro while the battery is connected to a power source?
The uptick in Vision Pro survey distribution comes as there have been reports about waning interest in the headset. Over the weekend, Bloomberg's Mark Gurman said that customers aren't as curious about the Vision Pro, with demand for demos in retail stores "way down." At some locations, demos and sales have dropped from a "couple of units a day to just a handful in a whole week."
Vision Pro headset owners have also reported a decrease in usage, picking it up just once or twice a week rather than on a daily basis.
Apple analyst Ming-Chi Kuo said on Tuesday that Apple is dropping the number of Apple Vision Pro units that it plans to ship, and he said it is a sign that demand in the U.S. has "fallen sharply beyond expectations."
Kuo believes that Apple needs to address the lack of key applications, price, and comfort without impacting user experience in order for the Vision Pro to ultimately see success in the future.
Article Link: Apple Asks Customers for Vision Pro Feedback
Check your facts guy. We are in fact in an economic downturn. Massive inflation ring any bells also?
You can't be serious. Everything Apple sells is directed at consumers, with the arguable exception of the MP. Or are you suggesting that only professionals may use AirPod Pro?
The economy is F—ced up and here is Apple launching mediocre products at a *tupid high price, the decline is noticeable and nothing will stop it.
How about fixing iOS, SirI; iPad‘s are around the corner and remember this is not gonna be way less exciting, AGAIN.
How about fixing iOS, SirI; iPad‘s are around the corner and remember this is not gonna be way less exciting, AGAIN.
3.5% inflation 1.6% economic growth. A downturn is negative economic growth and 3.5% inflation is not massive.
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The guy retired after 36 years. He didn't "resign". And there was plenty of mention on Twitter, Linked In, Bloomberg, Mac sites, etc.
IMO apple should also be asking people who want to buy one, but are waiting for certain features to become available on it. For me, I want to be able to watch videos I've shot with my Insta360 One X camera on it as well as more events like the Masters golf tournament and U2's concert from the Sphere. Also if DJI were to ever come out with a native app that would let me fly my Avata with it, I would buy one in a second.
I'm amazed that so many posters knew Steve personally. He didn't seem the type.