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repairs

  1. T

    Macbook Air mid 2013: Heatsink screw on the fan side broken off

    Hi! I renewed the thermal paste and didn't realize the heatsink was mounted with a single fifth screw on the fan side that is very difficult to even reach. I removed the four screws on the CPU side, left the fan attached and carefully bent up the heatsink to remove the thermal paste. In the...
  2. Knightartorias8

    iOS Beta software and Repairs System Config Issues

    I just wanted to provide a heads up to anyone thinking about moving into iPhone Beta software, as I am sure you are backing up your iPhone, because you need to if you plan on bringing it in for repairs. Installing the Beta version of iOS can cause an issues with most repairs. As we all know...
  3. M

    Consumer rights UK: Flickering screen with vertical lines now visible 2yo MBP

    Hi, This is probably a question more for the Consumer rights but wanted to know if anyone else went through the same and how to best go about sorting it without having to remortgage my house to cover the cost of the repair. I purchased a 13inch MBP 2020 (M1) model in June 2021 (now outside...
  4. JTK Awesome

    First time for everything - 3 week old M2 Pro needed repair

    We've been using Macs in my immediate family for 20 years and never had a single problem with any of them. Then the 10GB Ethernet jack on my 3 week old Mini crapped out. Repaired under warranty, of course... Apple Store replaced the I/O Wall (their term for the entire rear panel of ports) and...
  5. T

    iPhone 11 Will FaceID on iPhones work after third party repair or non-genuine parts

    Will FaceID on iPhones work if a third party tries to repair or replace the parts with non-genuine parts or any of the FaceID parts get damaged, or tampered with?
  6. baryon

    Apple repair could potentially take 4 months and there's nothing you can do about it?

    I went to an Apple service center today because my "still-within AppleCare" MBP has a weird spot on the screen. They said they'll fix it for free BUT they also have to fix any other issue they find with the machine, so likely a swollen battery, which means the entire top case, which means the...
  7. V

    iMac 5k replacement screen doesn't work, did I do anything wrong?

    I cracked my iMac screen so I found an replacement with the same part number on eBay. The shipment came today and I am very excited and I followed the iFixit guide to put it on. The screen turns on first and I can see apple logo with a loading bar. However, once the loading bar reaches 3/4 the...
  8. RWSD

    Help identify flex cable

    Macbook pro 13 " 2020 intel - A2251
  9. A

    Mid 2015 MacBook Air battery problems

    Mid 2015 MacBook Air shuts down immediately after being unplugged. Tried replacing battery, and computer recognizes battery health as normal. Tried resetting SMC and PRAM. Resetting SMC solved it for maybe a day or so but back to it’s old ways. I was told it could be a logic board issue, but I...
  10. L

    How much is a 2018 MacBook air worth with a broken retina screen?

    Hey all! Long story short, I’ve got a great condition MacBook Air 2018 which regrettably the retina screen is completely screwed 😫 No idea how it happened, looks as if there’s a small chip in it. I’ve been quoted around £350 to repair, in which it’s not worth it as I can purchase a full...
  11. S

    What do you guys do when your ONLY Mac needs to be service?

    As the title says, what do you guys do when your only useable Mac has to be returned to Apple/Apple Authorised Reseller for repairs and battery replacement? Service time may take 2-3 weeks. If you have a Windows computer, do you use it in the meantime? Or use your iPad, or iPhone? Buy a new...
  12. J

    Thoughts on Dead Thunderbolt Ports?

    Wonder if anyone else has experienced this. I have a 2018 MBP (2.6 I7 512gb 16gb ram). On Friday, all 4 thunderbolt ports refused to charge, recognize any peripherals. I called Apple and was referred to a Apple Specialist who could not run diagnostics for the same issue. When apple received the...
  13. M

    Repairs

    I’m new to this website, but I’m a dinosaur when it comes to Apple products. I’ve had a lot of trouble with my mid-2016 (purchased in 2017) MacBook Pro. This is my 3rd repair this year, and I want a new computer. Apple Support hasn’t been helpful. Has anyone had an experience like this and...
  14. S

    iPhone 11 Pro Broken iPhone XS Max in exchange for iPhone 11 Pro Max

    Need help! So I change my phone every year and I want the new iPhone Pro Max. I usually sell my previous phone to recoup some of the cost, obviously. But for the first time in like 8 years I broke my phone. In this case the back of my XS Max is cracked. So I know since I don’t have Apple care I...
  15. R

    13” MacBook Pro late-2013 screen replacement only gives 1600x1000?

    I just paid over $500 for a screen replacement (including metal backing) and it’s quite notably worse than it was... I used to get 2560x1600. I can’t find a lot of info about screen supply, should I be happy with what I got or did I get ripped off? MacBook Pro 11,1 / late-2013 retina
  16. M

    Do not buy a Mac Pro unless you're willing to wait for a long time

    I don't usually criticise Apple products but there is one I would like to vent out my frustration on the the Mac Pro 2013. You do not have to agree with me, so just hear me out. It will be a long story and an experience for those who hopefully won't have to go through the pain and disappointment...
  17. A

    iPhone SE (2016) Help identify small rubber part in Iphone 5s/SE

    Anyone know here these parts go? I was replacing front screen and it probably came of either camera or home button. Its a bout 3mm wide and 2mm high Thx!!
  18. T

    Other How long is you battery replacement taking?

    I've seen a lot of people talking about waiting til the end of 2018 to get a new battery. I have a feeling November and December 2018 will be as big of a nightmare as it is right now. Many people want to wait til the last minute to get the most usage out of their phones. I think summer and fall...
  19. otiose2day

    Is Apple Becoming Like Comcast?

    I've used Macs for well over twenty years and have always found its customer support to be good, sometimes superb. Of late, however, I fear that things may be changing for the worse. Hear's my basis for stating this: 1. Hardware reliability. The Macs we purchased twenty to about ten years ago...
  20. ClodMachine

    I need help taking out stripped battery screw (tri-wing)

    I'm trying to fix my old 2010 MacBook Pro and I need to take out the battery, I have accedintly stripped one of the screws and I can't take it out. My situation is similar to this user (click the 'this user' text). I've kinda attempted using the scissors, but it doesn't really work that well...